Help Center

Click "Start Free Trial" on the homepage, enter your business details, and you'll be up and running in minutes. No credit card required for the trial.

Go to Dashboard → Contacts → Import. Upload a CSV file with columns for name, email, phone, address, and postcode. XIFY will automatically parse and import your contacts.

SMS is charged per segment: 1 credit = 1 segment. Messages up to 160 characters (GSM-7) use 1 segment. Longer messages or those with special characters use multiple segments. Check our pricing page for credit packages.

Yes! Under UK PECR regulations, you must have explicit opt-in consent before sending marketing SMS. Transactional messages (like booking confirmations) don't require consent if they're necessary for the service.

XIFY automatically sends email and SMS reminders 24 hours and 1 hour before appointments. You can customize the templates in Settings → Reminders.

Yes! Enable the booking bot feature to let customers book appointments via Telegram. They can see available slots, choose a time, and get instant confirmation.

Yes! Cancel your subscription anytime from Account Settings → Billing. You'll retain access until the end of your current billing period.

We accept all major credit and debit cards via Stripe. Payments are processed securely and we never store your full card details.